Privacy Policy
AxiOwl provides software, downloads, account areas, membership features, contact workflows, and related support services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you use the AxiOwl website and related services.
Information We Collect
We may collect information you provide directly, including your name, email address, account details, profile information, billing details, support requests, and any content you submit through forms or account features. We may also collect technical information such as IP address, browser type, device data, download events, login activity, error logs, and other service usage information needed to operate and secure the site.
How We Use Information
We use information to provide downloads and account access, operate memberships, process transactions, respond to support requests, secure the service, detect misuse, troubleshoot issues, improve the product, and communicate with users about updates, support matters, and account activity.
How We Share Information
We may share information with service providers that help us host the website, process payments, manage email or support, monitor security, or operate product infrastructure. We may also disclose information when reasonably necessary to comply with law, enforce our terms, protect the service, or investigate fraud, abuse, or security incidents.
Third-Party Services
AxiOwl may rely on third-party providers for hosting, payments, email delivery, analytics, downloads, integrations, and related services. Those providers handle information under their own policies and terms. If you use connected third-party tools through AxiOwl, you are also responsible for reviewing the policies that apply to those tools.
Data Retention
We retain information for as long as reasonably necessary to operate the service, maintain account and transaction records, provide support, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Choices
You may request updates or corrections to certain account information and may contact us regarding privacy-related questions or requests. Where applicable law provides additional rights, we will evaluate and respond to those requests in accordance with that law.
Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, loss, or disclosure. No system is perfectly secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated effective date.
Effective date: June 28, 2026